Contact Us
1. How to Reach Us
We are committed to providing a clear, reliable, and pleasant shopping experience.
Customers may contact us using the channels listed below for any questions related to orders, products, or services.
For faster and more structured assistance, we recommend contacting us by email.
2. Types of Requests We Handle
Our customer service team can assist with, but is not limited to, the following:
- Product-related inquiries
- Questions regarding current or completed orders
- Reporting shipping or delivery issues
- Requests related to returns, refunds, or order cancellations
- Feedback or suggestions regarding the shopping experience
3. Response Time and Service Commitment
We strive to respond to all inquiries as promptly as possible.
Each message is reviewed and handled individually by a member of our team, with a clear and solution-focused approach.
Our priority is to deliver customer support based on reliability, accuracy, and transparency.
4. Service Coverage
Customer service support is provided for all customers located within the United States.
Priority attention is given to inquiries related to active orders or ongoing deliveries.
Clear communication is a key part of a quality shopping experience.
Every interaction is an opportunity to listen, improve, and ensure long-term customer satisfaction.
5. Contact Information
Address: APT BLK 263 BUKIT BATOK EAST AVENUE 4 #03-257, SINGAPORE 650263, SINGAPORE
Email: marketing@homimynest.com
Phone: +65 (884) 97127
Customer Service Hours: Monday to Friday, 10:30 AM – 5:30 PM
Shipping Area: United States